The integration offers enhanced experience while embedding communications onto CRM software without losing features of the individual products. Key features of integrating contact center with Sugar include:

Click-to-dial: Place a call by clicking on any contact within Sugar record improving efficiency.

Easy call management: Make, take and transfer calls without toggling between the windows.

Personalized customer experience: Window pop-ups with single match caller details to understand the purpose of the call before even connecting.

Auto logging: Call and chat logs after every interaction added to the Sugar record.

Integrated search: One tab to search Accounts, Contacts, and Leads, Opportunities, and Cases.


Features and Benefits

Integrated Search

One place to search across Accounts, Contacts, and Leads using either Name, Email or Phone Number

View All Features
Click-to-dial

Quickly place a call by clicking on any contact within Sugar CRM record

View All Features
Easy Call Management

Make, take and transfer calls without toggling between multiple windows

View All Features
Personalized Customer Experience

Window pop-ups with single match caller details to understand the intent of the call before even connecting

View All Features

Integrated Search

One place to search across Accounts, Contacts, and Leads using either Name, Email or Phone Number

Click-to-dial

Quickly place a call by clicking on any contact within Sugar CRM record

Easy Call Management

Make, take and transfer calls without toggling between multiple windows

Personalized Customer Experience

Window pop-ups with single match caller details to understand the intent of the call before even connecting

Auto Logging

Call and chat logs are added automatically to the Sugar CRM record after every interaction

Support

Phone Support: 8888988733
Support Email: 8x8-web-support@8x8.com
Support Knowledge Base: https://support.8x8.com/

Terms & Conditions

Terms of Service: https://www.8x8.com/terms-and-conditions
Privacy Policy: https://www.8x8.com/terms-and-conditions/privacy-policy

8x8 Virtual Office8x8 Virtual Office
8x8 Virtual Contact center8x8 Virtual Contact center

Resources

Please where we're going to have PDF and what not

Similar Apps

Agile Sugar to Google Apps Synchronizer
AWS EventBridge Module
MindTouch
Deluxe Marketing Suite
snapADDY Grabber - Intelligent contact data assistant
Arrivy