KINAMU Telesales and Telecampaigning

Logging Calls without leaving the User Interface

Create your own targetlist for use of Kinamu Telesales. Use the strength of Sugar targetlist creation with all possibilities like report controlled target lists out of leads or contacts.

Automatic Call distribution

Check the weight of calls distribution and start to automatically create calls with just one click. The Module is locking Targets to prevent conflicts.

Flexible Configuration

Each target and related record can be edited without leaving the current page. With the details Action Users can see defined Fields on the right side as well as all Subpanels and all options avaliable in them. Each User has access to a personal config Area where they can select wich kind of records are contained in the calllist as well as various performance options.

Sugar Studio compability for custom relations and Modules Customizable Fields for Detailview Editing, Linking and Unlinking Records without leaving the Ui Logging Calls without leaving the Ui 4 Target States Report and Export (csv) Campaign Progress Uses default Sugar Targetlist Module User specific configurations Filtering Targets from Calllist Locking Targets to prevent conflicts

Featues of the KINAMU Telesales Cockpit

Sugar Studio compability for custom relations and Modules, Customizable Fields for Detailview, Editing, Linking and Unlinking Records without leaving the Ui ,Logging Calls without leaving the Ui, 4 Target States, Report and Export (csv), Campaign Progress Uses default Sugar Targetlist Module User specific configurations Filtering Targets from Calllist Locking Targets to prevent conflicts