KINAMU Telesales and Telecampaigning

KINAMU Telesales and Telecampaigning

Telesales Campaign Organizer


With the KINAMU Telesales Cockpit all crucial information for your Telesales Campaigns is held together in one convienent UI. You see all Targets of your Campaign, as well as detailed information of that target and all related records. Each target and related record can be edited without leaving the current page. With the details Action Users can see defined Fields on the right side as well as all Subpanels and all options avaliable in them. Each User has access to a personal config Area where they can select wich kind of records are contained in the calllist as well as various performance options.

Features and Benefits

Logging Calls without leaving the User Interface

Create your own targetlist for use of Kinamu Telesales. Use the strength of Sugar targetlist creation with all possibilities like report controlled target lists out of leads or contacts.

View All Features
Automatic Call distribution

Check the weight of calls distribution and start to automatically create calls with just one click. The Module is locking Targets to prevent conflicts.

View All Features
Flexible Configuration

Each target and related record can be edited without leaving the current page. With the details Action Users can see defined Fields on the right side as well as all Subpanels and all options avaliable in them. Each User has access to a personal config Area where they can select wich kind of records are contained in the calllist as well as various performance options. Sugar Studio compability for custom relations and Modules Customizable Fields for Detailview Editing, Linking and Unlinking Records without leaving the Ui Logging Calls without leaving the Ui 4 Target States Report and Export (csv) Campaign Progress Uses default Sugar Targetlist Module User specific configurations Filtering Targets from Calllist Locking Targets to prevent conflicts

View All Features
Featues of the KINAMU Telesales Cockpit

Sugar Studio compability for custom relations and Modules, Customizable Fields for Detailview, Editing, Linking and Unlinking Records without leaving the Ui ,Logging Calls without leaving the Ui, 4 Target States, Report and Export (csv), Campaign Progress Uses default Sugar Targetlist Module User specific configurations Filtering Targets from Calllist Locking Targets to prevent conflicts

View All Features

Logging Calls without leaving the User Interface

image
image
Create your own targetlist for use of Kinamu Telesales. Use the strength of Sugar targetlist creation with all possibilities like report controlled target lists out of leads or contacts.

Automatic Call distribution

image
image
Check the weight of calls distribution and start to automatically create calls with just one click. The Module is locking Targets to prevent conflicts.

Flexible Configuration

image
image
Each target and related record can be edited without leaving the current page. With the details Action Users can see defined Fields on the right side as well as all Subpanels and all options avaliable in them. Each User has access to a personal config Area where they can select wich kind of records are contained in the calllist as well as various performance options. Sugar Studio compability for custom relations and Modules Customizable Fields for Detailview Editing, Linking and Unlinking Records without leaving the Ui Logging Calls without leaving the Ui 4 Target States Report and Export (csv) Campaign Progress Uses default Sugar Targetlist Module User specific configurations Filtering Targets from Calllist Locking Targets to prevent conflicts

Featues of the KINAMU Telesales Cockpit

Sugar Studio compability for custom relations and Modules, Customizable Fields for Detailview, Editing, Linking and Unlinking Records without leaving the Ui ,Logging Calls without leaving the Ui, 4 Target States, Report and Export (csv), Campaign Progress Uses default Sugar Targetlist Module User specific configurations Filtering Targets from Calllist Locking Targets to prevent conflicts

Support

Phone Support: +43 1 306 20-0
Support Email: office@kinamu.com
Support Knowledge Base: https://www.kinamu.com/en/crm-customer-relationship-management-en/kinamu-products/kinamu-telesales-sugarcrm/

Terms & Conditions

Terms of Service: https://www.kinamu.com/de/agbs/
Privacy Policy: https://www.kinamu.com/en/privacy/

On the Screenshot below, from left to right, are following actions for each record in the calllist: Log Call, Edit Record and View Detail InformationOn the Screenshot below, from left to right, are following actions for each record in the calllist: Log Call, Edit Record and View Detail Information
Each row has 2 possible phone number columns which can be clicked. This action can trigger applications like Skype or CTIs like PromptarEach row has 2 possible phone number columns which can be clicked. This action can trigger applications like Skype or CTIs like Promptar

Resources

Please where we're going to have PDF and what not

Similar Apps

Newsletter2Go
Accent CRM Supercharger
Moobidesk
Contivio.com Contact Center for SugarCRM
SugarCRM Predictive Dialer
IBM Customer Engagement Solutions