LiveChat allows online businesses to interact with customers on the website and be more accessible to them. Easy to operate and customize, LiveChat reduces the number of customer emails and calls, helping increase customer satisfaction and sales.

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Features and Benefits

Customisation capabilities

Chat window can be customized. Social media icons can be added for social engagement. 

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Chat tools

Chatting is simpler with LiveChat. Your agents get all the tools and information they need to provide quick and painless customer service using live chat.

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Reports and analytics

Know which parts of your service need improving by using reports available in LiveChat. These built-in analytics will help you keep track of important chat and ticket metrics.

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Visitors tracking

With LiveChat, you will know exactly who is visiting your website. Using customer information, you will be able to provide a better support and buying experience for your customers.

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Customisation capabilities

Chat window can be customized. Social media icons can be added for social engagement. 

Chat tools

Chatting is simpler with LiveChat. Your agents get all the tools and information they need to provide quick and painless customer service using live chat.

Reports and analytics

Know which parts of your service need improving by using reports available in LiveChat. These built-in analytics will help you keep track of important chat and ticket metrics.

Visitors tracking

With LiveChat, you will know exactly who is visiting your website. Using customer information, you will be able to provide a better support and buying experience for your customers.

SugarCRM integration

LiveChat's integration with SugarCRM makes it easy to create a new lead, update existing entry with chat history and search contacts database by your visitors' name or e-mail.

Support

Our Support Team is offered through live chat, email and phone and available for your convenience 24/7/365.

Phone Support: +1 (617) 275-2400
Support Email: support@livechatinc.com
Support Knowledge Base: http://www.livechatinc.com/kb/

Terms & Conditions

Terms of Service: https://www.livechatinc.com/terms-and-conditions/
Privacy Policy: https://www.livechatinc.com/privacy-policy/

LiveChat is designed specifically for real-time customer service using chats and help desk tickets. LiveChat is designed specifically for real-time customer service using chats and help desk tickets. 
Visitors list and client details display valuable information useful during chats with customers. Visitors list and client details display valuable information useful during chats with customers. 
Chat window can be customized. Social media icons can be added for social engagement. Chat window can be customized. Social media icons can be added for social engagement. 
LiveChat offers plenty of reports and customer service analytics.   LiveChat offers plenty of reports and customer service analytics.   

Resources

Please where we're going to have PDF and what not

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