By adopting Sugar, you've already made a step in the right direction in making your users more productive. Your company communication software, such as Slack, is another important step in improving user productivity. What if these tools worked together?

The Sugar Connector to Slack puts your teams' CRM data at the forefront of your sales, service, and marketing teams' displays by sending notifications in their designated Slack channels of any updates or additions in their Sugar records.


Features and Benefits

Create Custom Slack Notifications

The Sugar Connector to Slack enables you to create custom Slack message templates in Sugar using text, images, and Sugar data. Our integration also enables you to directly link to Sugar records for easy access.

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Keep Your Teams in the Loop

Let sales know when they have new leads, support reps when a new ticket gets opened, celebrate new business company-wide, and more. The Sugar Connector to Slack enables you to set up triggers for sending out messages to your Slack channels using SugarBPM.

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Send Messages to Slack Channels or Users

Send out direct messages to Slack users with reminders for upcoming meetings and calls, or bring relevant Sugar information to the attention of your entire team. With the Sugar Connector to Slack, you can send messages to individual Slack users, or to an entire channel.

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View Slack Channel Conversations in Sugar

Make sure you never miss any conversations around your accounts. The Sugar Connector to Slack enables you to assign channels to your Sugar records, and lets you view channel conversations directly in Sugar.

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DETAILS
Application Integration & Management
Marketing
Productivity
Sales
Service & Support
Sugar Sell
Sugar Serve
Sugar Enterprise
Sugar Professional
Version Compatibility

Create Custom Slack Notifications

The Sugar Connector to Slack enables you to create custom Slack message templates in Sugar using text, images, and Sugar data. Our integration also enables you to directly link to Sugar records for easy access.

Keep Your Teams in the Loop

Let sales know when they have new leads, support reps when a new ticket gets opened, celebrate new business company-wide, and more. The Sugar Connector to Slack enables you to set up triggers for sending out messages to your Slack channels using SugarBPM.

Send Messages to Slack Channels or Users

Send out direct messages to Slack users with reminders for upcoming meetings and calls, or bring relevant Sugar information to the attention of your entire team. With the Sugar Connector to Slack, you can send messages to individual Slack users, or to an entire channel.

View Slack Channel Conversations in Sugar

Make sure you never miss any conversations around your accounts. The Sugar Connector to Slack enables you to assign channels to your Sugar records, and lets you view channel conversations directly in Sugar.

Support

Phone Support: 866-275-9951
Support Email: support@sugarcrm.com
Support Knowledge Base: https://support.sugarcrm.com/

Terms & Conditions

Terms of Service: https://www.sugarcrm.com/legal/terms-of-use/
Privacy Policy: https://www.sugarcrm.com/legal/privacy-policy/

Resources

Please where we're going to have PDF and what not

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