Orchardcollaboration

Orchardcollaboration

Collaboration framework, Ticketing system, Project management


Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers.

Features and Benefits

Project Management

Orchardcollaboration contains lots of features for Project Management such as: Milestones per project, Milestone Planning, Wikis per project, Discussions per project, Tickets & issues per project, Customizable Project dashboard, Activity-Stream per project, per user, Cardwall, Permissions controls per project, Invite customers to projects, Add custom sub-sections to projects, follow / unfollow project items

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Ticket Management

Orchardcollaboration contains lots of features for Ticket Management/ Helpdesk support such as: Email Ticketing, Dynamic Email Templates, Automatic & customizable Email replies, Automatic Email notification, Custom ticket forms, custom ticket fields, Add watchers to tickets, Automatic ticket assignment using workflows, Commenting & discussion on tickets, Create/relate tickets to the other items in the system Unlimited level of tickets, Flexible mechanism to assign/share tickets

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Sugar CRM Integration

Import projects from Sugar CRM, Export projects to Sugar CRM Import tasks of projects from Sugar CRM, Export tasks of projects to Sugar CRM, Link Customers with Contacts in Sugar CRM

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Content Management

Orchardcollaboration uses all of the features provided by Orchard CMS such as custom menus, pages, layouts, Blogs, news, custom lists, custom queries, third party modules, taxonomies, tags, themes ...

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Project Management

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Orchardcollaboration contains lots of features for Project Management such as: Milestones per project, Milestone Planning, Wikis per project, Discussions per project, Tickets & issues per project, Customizable Project dashboard, Activity-Stream per project, per user, Cardwall, Permissions controls per project, Invite customers to projects, Add custom sub-sections to projects, follow / unfollow project items

Ticket Management

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Orchardcollaboration contains lots of features for Ticket Management/ Helpdesk support such as: Email Ticketing, Dynamic Email Templates, Automatic & customizable Email replies, Automatic Email notification, Custom ticket forms, custom ticket fields, Add watchers to tickets, Automatic ticket assignment using workflows, Commenting & discussion on tickets, Create/relate tickets to the other items in the system Unlimited level of tickets, Flexible mechanism to assign/share tickets

Sugar CRM Integration

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Import projects from Sugar CRM, Export projects to Sugar CRM Import tasks of projects from Sugar CRM, Export tasks of projects to Sugar CRM, Link Customers with Contacts in Sugar CRM

Content Management

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Orchardcollaboration uses all of the features provided by Orchard CMS such as custom menus, pages, layouts, Blogs, news, custom lists, custom queries, third party modules, taxonomies, tags, themes ...

Workflows

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The ability to automate the processes is a key feature in nowadays systems. Orchard provides a mature workflow engine to target that and OrchardCollaboration is fully integrated with it. By extending the original workflow engine with custom / necessary activities, OrchardCollaboration provides a simple to use mechanism to automate the process & request management. It helps you create your own specific workflows suitable for your business in minutes.

Integration with your own software and services

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One of the great benefits of Orchard is modularity. Orchard CMS already contains lot of third party modules that can empower your system. We can also easily develop custom modules for you and integrate them with your OrchardCollaboration portal. For example, by the help of custom module, your users can integrate the related data from the other software and services in your OrchardCollaboration portal and vise versa.

Support

Phone Support:
Support Email: info@orchardcollaboration.com
Support Knowledge Base: http://orchardcollaboration.com/documentation

Terms & Conditions

Terms of Service: https://orchardcollaboration.codeplex.com/license
Privacy Policy: https://orchardcollaboration.codeplex.com/license

Project DashboardProject Dashboard
User DashboardUser Dashboard
Ticket pageTicket page
SugarCRM Connection Setting pageSugarCRM Connection Setting page
Import and Export Projects/Tasks from/to SugarCRMImport and Export Projects/Tasks from/to SugarCRM
Import and Export Users from SugarCRMImport and Export Users from SugarCRM

Resources

Please where we're going to have PDF and what not

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