Great processes mean great customer service.

And when you add cloud communication to intelligent customer management tools, you’re bound to get all that and more. The SugarCRM and Acefone integration helps you deliver superior support without any of the hassles that come with traditional systems.

Get in touch with clients with just one click, support leads every step of the way, and close deals without any roadblocks––all this while collaborating like never before. Watch your productivity magnify and customer satisfaction skyrocket.


Features and Benefits

Detailed call logs

Get a panoramic view of all your incoming and outgoing calls to keep track of performance and quality.

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Screen pop-ups

Have contextual conversations with screen-pops that offer important caller information.

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Lead management

Save every new caller’s contact automatically and take advantage of auto ticket generation.

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One-click dial

Forego manual dial with a button that allows you to get in touch with customers without any delays.

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Detailed call logs

Get a panoramic view of all your incoming and outgoing calls to keep track of performance and quality.

Screen pop-ups

Have contextual conversations with screen-pops that offer important caller information.

Lead management

Save every new caller’s contact automatically and take advantage of auto ticket generation.

One-click dial

Forego manual dial with a button that allows you to get in touch with customers without any delays.

Call recording

Record all your calls for effective quality control, dispute resolution, agent training and performance monitoring purposes.

Call notes

Take notes during live calls to ensure you don’t miss out on any detail and share with your colleagues for better collaboration.

Support

Phone Support: 1888 859 0450
Support Email: support@acefone.com
Support Knowledge Base: https://www.acefone.com/support/

Terms & Conditions

Terms of Service: https://www.acefone.com/terms-of-service/
Privacy Policy: https://www.acefone.com/privacy-policy/

Never miss out: Add leads instantly, right after every callNever miss out: Add leads instantly, right after every call
Detailed contacts, multiple fields, and, yet, zero clutterDetailed contacts, multiple fields, and, yet, zero clutter
Monitor all inbound calls using call logsMonitor all inbound calls using call logs
Track agent performance using outbound call logsTrack agent performance using outbound call logs
Save leads in just a few clicksSave leads in just a few clicks

Resources

Please where we're going to have PDF and what not

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