Integrate CallHippo with Sugar to call your clients directly from the dashboard. CallHippo instantly displays a customer’s Sugar contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service. Save agents the inefficiency of switching between two applications with the ability to perform CallHippos actions within Sugar. Agents will be able to create activities and update notes without ever leaving Sugar. CallHippo automatically synchronizes contacts and activities, between Sugar and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.
Features and Benefits
Power Dialer
Dialing through a list of leads with efficiency and ease at time can be daunting. Whether you are following up with a long list of sales leads or chasing down customers for payments, calling each of them one after the other can be intimidating and time-consuming.
As a solution to the above and to make your sales team’s life much easier, the CallHippo team came up with Power Dialer Software. It enables your sales agents to call a long list of customers or prospects in a snap.
View All FeaturesCall Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge. As soon as the supervisor joins the calls it becomes a full three-way conference call where all the three parties can talk with each other. It is a simple and standard part of the progressive cloud-based call center software. It is a feature that will help you to listen and barge into live calls regardless of the location of your agents.
View All FeaturesCall Recording
Recording your business calls can be productive. You can record calls to analyze the productivity of employees, review data, coaching/training team members and most importantly, it’s a way to take a step back to see what better can be accomplished over a good business call. If calls are cardinal for your business, Call Recording is a vital feature.
View All FeaturesCall Analytics
Call analytics software is extensively used by marketing teams to find out what prospects need and expect. The insights received from analytics also help improve the performance of agents and find out their shortcomings. If utilized correctly, call analytics can help in improving the effectiveness of ad campaigns and improving conversation rates.
View All FeaturesPower Dialer
Dialing through a list of leads with efficiency and ease at time can be daunting. Whether you are following up with a long list of sales leads or chasing down customers for payments, calling each of them one after the other can be intimidating and time-consuming.
As a solution to the above and to make your sales team’s life much easier, the CallHippo team came up with Power Dialer Software. It enables your sales agents to call a long list of customers or prospects in a snap.
Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge. As soon as the supervisor joins the calls it becomes a full three-way conference call where all the three parties can talk with each other. It is a simple and standard part of the progressive cloud-based call center software. It is a feature that will help you to listen and barge into live calls regardless of the location of your agents.
Call Recording
Recording your business calls can be productive. You can record calls to analyze the productivity of employees, review data, coaching/training team members and most importantly, it’s a way to take a step back to see what better can be accomplished over a good business call. If calls are cardinal for your business, Call Recording is a vital feature.
Call Analytics
Call analytics software is extensively used by marketing teams to find out what prospects need and expect. The insights received from analytics also help improve the performance of agents and find out their shortcomings. If utilized correctly, call analytics can help in improving the effectiveness of ad campaigns and improving conversation rates.
Support
Phone Support: +17408482535Support Email: support@callhippo.com
Support Knowledge Base: https://support.callhippo.com/support/home
Terms & Conditions
Terms of Service: https://callhippo.com/terms/Privacy Policy: https://callhippo.com/privacy/
