Riva Makes CRM Easier, Smarter, and More Powerful in Complex Enterprise Environments - at Scale

Riva powers business relationships through an intelligent sync engine that creates interoperability between Sugar, calendars, and inbox.

The work we do behind the scenes gives your colleagues access to the data they need to craft strategies, to improve offers, and to support teammates. It also keeps you off regulators’ watch lists by ensuring that access to customer data remains secure and compliant.

Our Relationship Engine is a rules-based pass-through architecture that puts your customer data into context and ensures that it fits your enterprise requirements – without requiring Riva to store it. The data is conditioned, curated, and synchronized so that it gets placed into the right context – whether that is a long term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment.

Many Riva customers are leaders in highly regulated industries like finance, healthcare, and government. Riva helps them stay in compliance with the strict, continuously evolving regulatory guidelines that govern their relationships with and use of customer data.

Award-winning Customer Service

We're passionate about fixing what's broken and helping customers achieve more success. See our awards for product innovations and customer service: https://rivaengine.com/awards/


Features and Benefits

Intelligent Sync

Riva Sync uses applied intelligence to seamlessly and reliably synchronize only relevant contacts, calendars, tasks, emails, opportunities, cases, custom objects, and fields – eliminating the clutter and confusion of duplicate entries.

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Efficient, real-time data processing

Synchronize appointments, meetings, and contacts across platforms in real-time to leverage the benefits of improved client engagement tracking, metrics, analytics, and reporting and ensure team calendars are always up-to-date.

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Simple deployment in enterprise environments

Riva Sync requires minimal changes to enterprise infrastructure, CRM, or business applications, making it is easy to administer and deploy – whether in the cloud or your data center.

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Support for data encryption and data-loss prevention strategies

Riva supports data encryption solutions that use real-time endpoint encryption strategies and integrates with leading enterprise data-loss prevention applications.

View All Features

Intelligent Sync

Riva Sync uses applied intelligence to seamlessly and reliably synchronize only relevant contacts, calendars, tasks, emails, opportunities, cases, custom objects, and fields – eliminating the clutter and confusion of duplicate entries.

Efficient, real-time data processing

Synchronize appointments, meetings, and contacts across platforms in real-time to leverage the benefits of improved client engagement tracking, metrics, analytics, and reporting and ensure team calendars are always up-to-date.

Simple deployment in enterprise environments

Riva Sync requires minimal changes to enterprise infrastructure, CRM, or business applications, making it is easy to administer and deploy – whether in the cloud or your data center.

Support for data encryption and data-loss prevention strategies

Riva supports data encryption solutions that use real-time endpoint encryption strategies and integrates with leading enterprise data-loss prevention applications.

No required plugins or apps

Riva Sync operates behind the scenes to connect existing enterprise CRM and business applications. As a result of its simple, elegant design, installation requires no plugins or designated apps.

Support

Weekdays: 9 am – 5 pm (Mountain), Saturday and Sunday: Closed

Phone Support: 408-675-5015
Support Email: support@rivaengine.com
Support Knowledge Base: https://kb.omni-ts.com/78/

Terms & Conditions

Terms of Service: https://rivaengine.com/legal/on-premises-eula/
Privacy Policy: https://rivaengine.com/legal/

Resources

Please where we're going to have PDF and what not

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