Sugar Asterisk CTI integration integration improves efficiency of your phone communication by giving you more information and more options for each call you make or receive.Gives you an utterly new experience of effective phone communication right in your Sugar and drives your business processes to advanced standards. All incoming and outgoing calls are recorded and available for any kind of further analysis Sugar Asterisk Integration or sugar asterisk dialler or Asterisk Sugar provides click to call, call logs, popups, call history. This will provides complete Call Center Solution or Call Center Software Sugar Custom Module.


Features and Benefits

Click to call.

This features allow click to call or click to Dial facility from CRM

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Incoming & Outgoing Call Pop Up

Caller info pop-up window for incoming call generated with Sugar data if the phone number already exists in any lead, contact or account.

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Call logs - Complete Call history

Every incoming or outgoing call is automatically logged and recorded into SugarCRM according to its standards and attached to the corresponding account/ lead/ account.

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Call hangup and call Transfer

User can Call Hang Up and Transfer call from Call Pop up.

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Click to call.

This features allow click to call or click to Dial facility from CRM

Incoming & Outgoing Call Pop Up

Caller info pop-up window for incoming call generated with Sugar data if the phone number already exists in any lead, contact or account.

Call logs - Complete Call history

Every incoming or outgoing call is automatically logged and recorded into SugarCRM according to its standards and attached to the corresponding account/ lead/ account.

Call hangup and call Transfer

User can Call Hang Up and Transfer call from Call Pop up.

Save Note

User Can easily save note to every call.

Task, Shedule call, Contact, Account, Lead, Case

User can easily create Task, Shedule call, Contact, Account, Lead, Case or relate call with contact, account or Lead from call pop up it self.

Call Analytic - Call Tracking

User can see call report if CRM have reporting feature Enable.

Resources

Please where we're going to have PDF and what not

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