SugarCRM Jira Integration

SugarCRM Jira Integration

Integrate Jira with SugarCRM


Jira is the project tracker for teams planning, building and launching great products. Thousands of teams choose JIRA to capture and organize issues, work through action items, and stay up-to-date with team activity. JIRA is used by 19,000 companies, in 115 countries. Clients include: Facebook, Hulu, Ebay, Netflix, Cisco, NASA, Adobe and Twitter. The FayeBSG SugarCRM JIRA Integration Application gives users the ability to monitor and track JIRA issues from within the SugarCRM Ecosystem. CRM users can use dashboards and other standard Sugar tools to stay abreast of critical project developments from within Sugar, being able to look at issues by account, by type, and by priority. A Critical Issues Dashboard has been created for the Sugar home screen to allow users to be alerted when any issue becomes in danger of going over budget or past due.

Features and Benefits

Issues

JIRA Custom Module, displays JIRA Issues, with Project and Assignee reporting available

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Sugar

Custom Module enables user to create a JIRA issue from within Sugar, and assign to the relevant user

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Sub module panel

Sub module panel, under Client Account provides user with a JIRA Issue results list (“Open Issues” by default, with option for displaying “All Issues”) at a glance, with filters for all columns: Key / Description / Assigned To / Issue Type / Priority / Date Entered / Due Date

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Home Screen

Dashlet for the Home Screen displays JIRA Open Issues, ordered by Priority (as with JIRA view)

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DETAILS
Version Compatibility

Issues

JIRA Custom Module, displays JIRA Issues, with Project and Assignee reporting available

Sugar

Custom Module enables user to create a JIRA issue from within Sugar, and assign to the relevant user

Sub module panel

Sub module panel, under Client Account provides user with a JIRA Issue results list (“Open Issues” by default, with option for displaying “All Issues”) at a glance, with filters for all columns: Key / Description / Assigned To / Issue Type / Priority / Date Entered / Due Date

Home Screen

Dashlet for the Home Screen displays JIRA Open Issues, ordered by Priority (as with JIRA view)

Due Date

Dashlet for viewing Issues past Due Date

Issues

Dashlet for issues due today / this week

Support

Phone Support: 818-280-4820
Support Email: support@fayebsg.com
Support Knowledge Base:

Terms & Conditions

Terms of Service: http://bit.ly/19FVcZg
Privacy Policy: http://bit.ly/19FVcZg

Resources

Please where we're going to have PDF and what not

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