by AppJetty

SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.

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The Only Survey Automation Module For SugarCRM

Survey Rocket - a SugarCRM survey tool is equipped with all the features that will take your surveys and the gathered data to the next level. Maximize the results and return on investment using our survey module equipped with features like survey automation & scheduling, survey customization, data piping, skip logic, survey dashboard, comparison & cross tab reports, etc.

Why Go for Survey Rocket?

Survey Rocket is developed with an idea to maximize the potential of your CRM customer data. Our CRM survey module expands the functionality of your SugarCRM and help you reach a wider customer base.

  • Create different types of surveys using smooth & easy-to-use features.
  • Make use of CRM data and send pre-filled surveys to your CRM customer database.
  • Easily craft and send net promoter score surveys to understand what works for you.
  • Seamlessly send surveys via Email, WhatsApp, SMS, or share open shareable surveys to reach out to maximum people.
  • Update the survey data back in your CRM using data piping feature.
  • Make the most of our pre-built industry-wise questionnaires and start sending surveys today.
  • Provide an exceptional experience with smartly crafted surveys using data piping, skip logic, question & answer piping, etc.
  • Get an overview of your survey campaigns with our dashboard that provides you with the required data like response rate, send status, survey status, etc.

Note: Sugar13 Compatible.

Feature Highlights

Advanced Piping

Enhance your customers’ experience with your surveys by utilizing our advanced piping features including data piping, question and answer piping.

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Skip Logic

Get a higher response rate from your responders by making your surveys more relatable to individual customers using skip logic.

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Net Promoter Score

Get an in-depth idea of what your customer thinks about your product/brand and whether they will recommend it to others or not by calculating net promoter score.

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Survey Automation

Send smart & intuitive surveys to your customers by applying conditions which trigger the set actions. Save your & your customers’ time by making this process easier with Survey Rocket.

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Survey Templates

Get started in a matter of minutes with our survey templates. No need to spend hours and resources to come up with the right questions for your target audience. Send well-crafted surveys today with our SugarCRM survey module.

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Advanced Statistical Reports

Understand your respondents’ behavior with our 5 different types of reports. Such as status report, question wise report, individual report, comparison report, and cross tab report.

Points To Note

  • Users have to create separate Email-template for each targeted modules (Accounts, Contacts, Leads, Prospects) to send email Survey to the targeted customers.
  • Few minutes delay is possible with the Immediate Send survey feature.
  • Even after sending the survey the user can edit it up till the responder opens/views the survey.
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Rating
Rating
  • "This helps me to track all my feedback in SugarCRM. I found this solution quite dynamic."

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