These days we all have to deal with office@, support@, sales@, info@ etc. We put these on our website, send them in emails, tell our customers that’s how you reach us. Do you really have a good way to manage all these?!
Shared Email Manager is SugarCRM module that has a goal to solve above problem by putting process in place on how these group mailboxes are being managed.
Add mailboxes, define steps, assign users and you are set to go.
Features and Benefits
Create records from email
Create multiple Sugar records from one email so you can do additional processing on your side before you can consider email as Processed and Done.View All Features
Respond from shared email addresses
Define multiple outbound (outgoing) email settings that your users can use when responding to Emails. Everyone who has access to configured mailbox can now respond from those office@, support@, sales@, info@ etc. addresses.View All Features
Multiple Inbound Email Accounts
Add and manage multiple Inbound Email accounts. Each managed account can have it’s settings and permission levels.View All Features
SupportPhone Support: +381-63-575955
Support Email: firstname.lastname@example.org
Support Knowledge Base: https://eontek.co/shared-email-manager-for-sugarcrm
Terms & ConditionsTerms of Service: https://eontek.co/sugar-modules-terms-of-service/