RT CXM is a seamless integration between your wordpress website and SugarCRM allowing CRM users to leverage valuable visitor profile information to proactively interact with real time traffic on your website from within the Sugar interface.
Visit the RT CXM Website for the complete feature list.
Whenever a user visits your WordPress website RT CXM starts tracking the visit information, for example: which pages the customer visited, how much time he spends on a page, how many times he visited the website, etc.View All Features
As soon as the user submits the ‘Contact Us’ form a new Lead is automatically created in your Sugar with the user’s information including his device and geo-location. Your sales team can now make more informed decisions on how to engage the customer.View All Features
In addition to all the tracking information RT CXM also pulls the lead’s Social information and Interests based on the email address and stores in your Sugar for better customer insight.View All Features
With real time chats you can start delivering right when the prospect seems interested in you. Your salesperson can, without a moment’s hesitation, offer the required service and close the deal.View All Features