The Web and Mobile compatible, highly customizable customer support portal for Sugar. Our approach for a Responsive Sugar Web Portal is an integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customer relations.
Self Service Customer Portal by Urdhva Tech, allows companies to provide self-service capabilities to customers for support activities. This new functionality enables customer to log and manage support cases, bugs online, lead generation and gives users the ability to manage subscriptions to company communications in an automated fashion. All information from the Customer Self-Service Portal is automatically updated within Sugar, eliminating redundant or manual information processing.
The Customer Portal is delivered via an installable piece of software that acts as a gateway between customer-facing Web sites and a company's Sugar implementation. Information transmitted through the Customer Self-Service Portal is encrypted at the data level and authenticated via REST API.
Available for Sugar version greater than 6.5 for Community, Professional, Corporate, Enterprise and Ultimate Editions.
We are here to ensure that you are successful. If you have unique needs such as needing support for additional modules (including custom modules) please contact us and we will be happy to help you.
Features and Benefits
SugarCRM customer portal solution
The Web and Mobile compatible, highly customizable customer support portal for Sugar. Our approach for a Responsive Sugar Web Portal is an integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customer relations.
Self Service Customer Portal by Urdhva Tech, allows companies to provide self-service capabilities to customers for support activities. This new functionality enables customer to log and manage support cases, bugs online, lead generation and gives users the ability to manage subscriptions to company communications in an automated fashion. All information from the Customer Self-Service Portal is automatically updated within Sugar, eliminating redundant or manual information processing.
The Customer Portal is delivered via an installable piece of software that acts as a gateway between customer-facing Web sites and a company's Sugar implementation. Information transmitted through the Customer Self-Service Portal is encrypted at the data level and authenticated via REST API.
Available for Sugar version greater than 6.5 for Community, Professional, Corporate, Enterprise and Ultimate Editions.
We are here to ensure that you are successful. If you have unique needs such as needing support for additional modules (including custom modules) please contact us and we will be happy to help you.
View All FeaturesResponsive Layout for smart phone including iOS, Android, Blackberry.
Device compatible layout fits fantastically to give the best view and usefulness.
View All FeaturesUnlimited portal user logins
Portal users are created as Contacts in SugarCRM – no additional licenses required
View All FeaturesBi-directional – updates in Sugar
Bi-directional – updates in SugarCRM Cases, Bugs, Leads etc are reflected in Portal and vice versa. Using REST API.
View All FeaturesSugarCRM customer portal solution
The Web and Mobile compatible, highly customizable customer support portal for Sugar. Our approach for a Responsive Sugar Web Portal is an integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customer relations.
Self Service Customer Portal by Urdhva Tech, allows companies to provide self-service capabilities to customers for support activities. This new functionality enables customer to log and manage support cases, bugs online, lead generation and gives users the ability to manage subscriptions to company communications in an automated fashion. All information from the Customer Self-Service Portal is automatically updated within Sugar, eliminating redundant or manual information processing.
The Customer Portal is delivered via an installable piece of software that acts as a gateway between customer-facing Web sites and a company's Sugar implementation. Information transmitted through the Customer Self-Service Portal is encrypted at the data level and authenticated via REST API.
Available for Sugar version greater than 6.5 for Community, Professional, Corporate, Enterprise and Ultimate Editions.
We are here to ensure that you are successful. If you have unique needs such as needing support for additional modules (including custom modules) please contact us and we will be happy to help you.
Responsive Layout for smart phone including iOS, Android, Blackberry.
Device compatible layout fits fantastically to give the best view and usefulness.
Unlimited portal user logins
Portal users are created as Contacts in SugarCRM – no additional licenses required
Bi-directional – updates in Sugar
Bi-directional – updates in SugarCRM Cases, Bugs, Leads etc are reflected in Portal and vice versa. Using REST API.
Supported modules
Cases, Bugs, Leads, Notes, many more can be included by customization.
Subscription Management
Customers can select and manage their subscriptions to newsletters.
Ask for personal assistance
Request for call assistance and meeting gives facility to the customer to ask for a call or a meeting.
Registration and Password recovery
Sign Up and forgot password facility
Compatibility
Compatible with SugarCRM Community, Professional, Corporate, Enterprise and Ultimate Editions.
Manage layouts and accessibility
Complete interface to configure customer portal from SugarCRM. Manage the list of modules you want to grant access to, Show/Hide the fields, permission of editing and deleting a records for portal, from SugarCRM.
Give portal access to your contacts in bulk
Give your contacts the portal access, all at once using list view action (Mass Generate email and credentials)
Support
email : contact@urdhva-tech.com skype : urdhvatech
Phone Support:Support Email: contact@urdhva-tech.com
Support Knowledge Base:
Terms & Conditions
Terms of Service: http://urdhva-tech.com/terms-of-servicePrivacy Policy: http://urdhva-tech.com/privacy-policy
