Customer support portal

The Web and Mobile compatible, highly customizable customer support portal for Sugar. Our approach for a Responsive Sugar Web Portal is an integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customer relations. Self Service Customer Portal by Urdhva Tech, allows companies to provide self-service capabilities to customers for support activities. This new functionality enables customer to log and manage support cases, bugs online, lead generation and gives users the ability to manage subscriptions to company communications in an automated fashion. All information from the Customer Self-Service Portal is automatically updated within Sugar, eliminating redundant or manual information processing. The Customer Portal is delivered via an installable piece of software that acts as a gateway between customer-facing Web sites and a company's Sugar implementation. Information transmitted through the Customer Self-Service Portal is encrypted at the data level and authenticated via REST API. Available for Sugar version greater than 6.5 for Community, Professional, Corporate, Enterprise and Ultimate Editions. We are here to ensure that you are successful. If you have unique needs such as needing support for additional modules (including custom modules) please contact us and we will be happy to help you.