iZeno 360 Hub brings the most seamless solution yet, to modernise Contact Centre for businesses in all types of industry. With the integration of SugarCRM and Amazon Connect, customer support are powered with intelligence and agents are able to deliver timely support.


Features and Benefits

Click-to-call

Forget about keying phone numbers on separate telephony system, with iZeno 360 Hub, you can initiate calls directly on SugarCRM platform

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Real time update

Record all your call activities including creating new customer orders or raise tickets for future follow-up.

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Pop-up Call Notification

Get notified of incoming calls directly from SugarCRM platform.

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Single source of truth

Eliminate departmental silos. With iZeno 360 Hub, your contact centres take part in providing the best customer experience, consistent across your customer journey.

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RESOURCES
DETAILS
Application Integration & Management
Service & Support
Version Compatibility

Click-to-call

Forget about keying phone numbers on separate telephony system, with iZeno 360 Hub, you can initiate calls directly on SugarCRM platform

Real time update

Record all your call activities including creating new customer orders or raise tickets for future follow-up.

Pop-up Call Notification

Get notified of incoming calls directly from SugarCRM platform.

Single source of truth

Eliminate departmental silos. With iZeno 360 Hub, your contact centres take part in providing the best customer experience, consistent across your customer journey.

Support

Phone Support: +6561002788
Support Email: benny.ng@izeno.com
Support Knowledge Base: https://www.izeno.com/contact.html

Terms & Conditions

Terms of Service: https://www.izeno.com/privacy.html
Privacy Policy: https://www.izeno.com/privacy.html

Inbound Call Pop UpInbound Call Pop Up
Click-to-CallClick-to-Call

Resources

Please where we're going to have PDF and what not

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