iZeno 360 Hub SugarCRM, Inc.

iZeno 360 Hub brings the most seamless solution yet, to modernise Contact Centre for businesses in all types of industry. With the integration of SugarCRM and Amazon Connect, customer support are powered with intelligence and agents are able to deliver timely support.

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Features and Benefits

Click-to-call

Forget about keying phone numbers on separate telephony system, with iZeno 360 Hub, you can initiate calls directly on SugarCRM platform

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Real time update

Record all your call activities including creating new customer orders or raise tickets for future follow-up.

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Pop-up Call Notification

Get notified of incoming calls directly from SugarCRM platform.

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Single source of truth

Eliminate departmental silos. With iZeno 360 Hub, your contact centres take part in providing the best customer experience, consistent across your customer journey.

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RESOURCES

Demo

DETAILS

Application Integration & Management

Application Management

Service & Support

Multichannel Contact Center

Version Compatibility

Vendor

iZeno Pte Ltd

Click-to-call

Forget about keying phone numbers on separate telephony system, with iZeno 360 Hub, you can initiate calls directly on SugarCRM platform

Real time update

Record all your call activities including creating new customer orders or raise tickets for future follow-up.

Pop-up Call Notification

Get notified of incoming calls directly from SugarCRM platform.

Single source of truth

Eliminate departmental silos. With iZeno 360 Hub, your contact centres take part in providing the best customer experience, consistent across your customer journey.

ALL FEATURES