iZeno 360 Hub brings the most seamless solution yet, to modernise Contact Centre for businesses in all types of industry. With the integration of SugarCRM and Amazon Connect, customer support are powered with intelligence and agents are able to deliver timely support.
Features and Benefits
Click-to-call
Forget about keying phone numbers on separate telephony system, with iZeno 360 Hub, you can initiate calls directly on SugarCRM platform
View All FeaturesReal time update
Record all your call activities including creating new customer orders or raise tickets for future follow-up.
View All FeaturesPop-up Call Notification
Get notified of incoming calls directly from SugarCRM platform.
View All FeaturesSingle source of truth
Eliminate departmental silos. With iZeno 360 Hub, your contact centres take part in providing the best customer experience, consistent across your customer journey.
View All FeaturesClick-to-call
Forget about keying phone numbers on separate telephony system, with iZeno 360 Hub, you can initiate calls directly on SugarCRM platform
Real time update
Record all your call activities including creating new customer orders or raise tickets for future follow-up.
Pop-up Call Notification
Get notified of incoming calls directly from SugarCRM platform.
Single source of truth
Eliminate departmental silos. With iZeno 360 Hub, your contact centres take part in providing the best customer experience, consistent across your customer journey.
Support
Phone Support: +6561002788Support Email: benny.ng@izeno.com
Support Knowledge Base: https://www.izeno.com/contact.html
Terms & Conditions
Terms of Service: https://www.izeno.com/privacy.htmlPrivacy Policy: https://www.izeno.com/privacy.html
