Enable your support and sales teams by giving them the visibility they need. With this Zendesk and Sugar integration your teams will be able to stay up-to-date on all relevant accounts, contacts, and opportunities.

Save Time; Keep Your Entire Team Informed

No longer will your sales/marketing and support teams be disconnected. This integration gives your employees the best views of Zendesk and Sugar without constantly having to flip between both systems searching for information that is hard to find.

Our integration allows you to see your Sugar Contact, Lead, Account and Opportunity data right from within Zendesk in contextual views without any extra effort from your employees. It will also allow you to view your Zendesk Tickets and all public and private Ticket Comments from right within Sugar, again in a contextual way that saves lots of time. The integrations supports all Sugar custom modules and fields, as well as Zendesk custom fields.

Why use Zendesk?

Zendesk is a platform that helps turn interactions into lasting relationships. As many Sugar customers are finding out themselves, it is a better way to do support for your customers. With Zendesk your team can accept and manage chat messages, phone calls, and emails all in one place.


Features and Benefits

Zendesk Dashlet

See all of the associated Zendesk Tickets on your Sugar Contacts, Leads, Accounts and Opportunities.

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Sugar App within Zendesk

From within Zendesk and look at a Ticket, Person or Organization you will see all of the associated Sugar Contact, Lead, Account and Opportunity.

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On-Site and On-Demand

Supports Sugar 7 On-Site and On-Demand.

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Safe & Secure

This integration was built using the latest Sugar and Zendesk APIs. It uses two-sided OAuth authentication method so Sugar and Zendesk can securely communicate with each other while giving you all the control to revoke access at any time.

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DETAILS
Service & Support
Sugar Sell
Sugar Enterprise
Sugar Professional
Version Compatibility

Zendesk Dashlet

See all of the associated Zendesk Tickets on your Sugar Contacts, Leads, Accounts and Opportunities.

Sugar App within Zendesk

From within Zendesk and look at a Ticket, Person or Organization you will see all of the associated Sugar Contact, Lead, Account and Opportunity.

On-Site and On-Demand

Supports Sugar 7 On-Site and On-Demand.

Safe & Secure

This integration was built using the latest Sugar and Zendesk APIs. It uses two-sided OAuth authentication method so Sugar and Zendesk can securely communicate with each other while giving you all the control to revoke access at any time.

Stay Up-to-Date

Stay up-to-date on all relevant accounts, contacts, and opportunities.

Support

Phone Support: https://calendly.com/fanaticallabs_support/fanatically-zen-informational-meeting
Support Email: zendesk@fanaticallabs.com
Support Knowledge Base: https://fanaticallabs.zendesk.com/hc/en-us/categories/360000498152-Fanatically-Zen

Terms & Conditions

Terms of Service: https://www.sugaroutfitters.com/terms
Privacy Policy: https://www.sugaroutfitters.com/privacy

View Zendesk Tickets In SugarView Zendesk Tickets In Sugar
Zendesk ViewZendesk View

Resources

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