Freshdesk is a cloud-based customer support software that helps businesses across the world make customers happy. Launched in 2010, Freshdesk has helped over 30,000 customers across the world including SolarCity, 3M, Honda, Hugo Boss, and QuizUp to deliver exceptional customer experience. With its quick setup time and easy-to-use interface, Freshdesk lets companies efficiently categorize and prioritize issues, get as much information as possible about customers upfront and build a community of passionate customers through features such as multi-channel and multi-product support, SLAs, automation features, a knowledge base, a self service portal and community forums.
An easy-to-use and quick-to-setup ticket management system with intelligent automations ensures that you can talk to your customers with no difficulties.View All Features
Multi-channel support, be it over Email, Facebook, Twitter, phone or other channels, ensures that all your customers' requests and questions can be answered from a single place on your helpdesk.View All Features
Have fun supporting customers and still keep your team aligned with your core business goals, with integrated game mechanics in Freshdesk.View All Features
24 x 7 email support and 24 x 5 phone supportPhone Support: +1 (866) 832-3090