Hootsuite

Hootsuite

Close the Loop between Social Media and CRM


Monitor your favourite Social Media streams inside Hootsuite and quickly create sales leads and service cases in SugarCRM.

Features and Benefits

Create Leads in SugarCRM from Hootsuite

Create Leads in SugarCRM from Twitter or Facebook profiles in Hootsuite

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Set Lead Source and edit the Description Field for New Leads

Set Lead Source and edit the Description Field for New Leads

View All Features
Create Cases in SugarCRM from Hootsuite

Create Cases in SugarCRM based on customer feedback in Twitter and Facebook

View All Features
Set Case Priority Level from Hootsuite

Set Case Priority Level and Type, and add any relevant notes

View All Features

Create Leads in SugarCRM from Hootsuite

Create Leads in SugarCRM from Twitter or Facebook profiles in Hootsuite

Set Lead Source and edit the Description Field for New Leads

Set Lead Source and edit the Description Field for New Leads

Create Cases in SugarCRM from Hootsuite

Create Cases in SugarCRM based on customer feedback in Twitter and Facebook

Set Case Priority Level from Hootsuite

Set Case Priority Level and Type, and add any relevant notes

Create and qualify new leads all from the Hootsuite dashboard.

The SugarCRM app for Hootsuite helps Sales and Customer Service teams to easily engage and create new leads all from the Hootsuite dashboard. Qualify leads faster with real-time insights from social activity and conversations

Create cases directly from social media messages and profiles from the Hootsuite dashboard.

The SugarCRM app for Hootsuite helps Sales and Customer Service teams to create cases directly from social media messages and profiles, all from within the Hootsuite dashboard.

Increase Customer Satisfaction Levels

Increase customer satisfaction levels by quickly identifying and resolving customer questions and complaints discovered on social media

Enrich Customer Lead information

Enrich customer records with social activity and data to deepen customer relationships

Support

Phone Support:
Support Email: help@hootsuite.com
Support Knowledge Base: http://hootsuite.insightfulcrm.com/help.html

Terms & Conditions

Terms of Service: https://hootsuite.com/legal/terms
Privacy Policy: https://hootsuite.com/legal/privacy

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Hootsuite_sugar_createcaseHootsuite_sugar_createcase

Resources

Please where we're going to have PDF and what not

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