Create a consistent and optimized customer experience across marketing, sales, service and across digital and human touchpoints.
Features and Benefits
Provides an integrated customer experience across marketing, sales and service, and across digital and human interaction channels.
Ensures that digital marketing efforts managed in IBM (Unica) Campaign, IBM Silverpop, and similar IBM Customer Engagement Solutions, are seamlessly linked to human interactions with sales and service people managed in Sugar
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DETAILS
Provides an integrated customer experience across marketing, sales and service, and across digital and human interaction channels.
Ensures that digital marketing efforts managed in IBM (Unica) Campaign, IBM Silverpop, and similar IBM Customer Engagement Solutions, are seamlessly linked to human interactions with sales and service people managed in SugarALL FEATURES
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