IBM Road User Charging Solution with SugarCRM

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IBM’s Road User Charging solution, part of IBM’s Smarter Planet initiative, reduces traffic congestion and pollution for government agencies around the world. IBM’s solution uses open standards, cloud, analytics and mobile technology to provide “Smarter Road Charging”. SugarCRM, an IBM Advanced Business Partner, has collaborated with IBM Intelligent Transport Solutions to integrate the Sugar solution into the IBM Road User Charging solution, reducing administration costs and enhancing customer service. Toll operators can see a single view of back office operations, including: - a 360-degree view of a given customer - a view of all the cases around that customer - logistics for the toll charging On-Board Unit (OBU) - customizable dashboards showing key metrics - a view of the toll camera picture